Low margins across the company

Low margins - individual departments

New media – process and pricing models

Client Ratecards – charging and modelling

Financial/Management reporting

Poor performing departments – frustrating & poor QA process

Lack of commercially aware employees

Expanding agency – growing pains

Company mergers/integration

Staff structure – Job roles/KPI’s/training & coaching

Start up company – basic essentials

Chairing of strategy meetings & forums

Outsourcing/contracts/SLA’s

Review of new advertising products (evaluation reports)